CASES ELIGIBLE FOR EXCHANGE • Products with manufacturing defects (e.g., tears, stains). • Size/model exchanges if items are in stock. • No exchanges for customized/personalized products or discounted items.
EXCHANGE PERIOD • Within 3 days of purchase for in-store items. • Within 7 days of receipt for online orders. • Amelie may decline exchanges if items are not returned within the specified period.
EXCHANGE CONDITIONS • Items must be unused, unwashed, and not ironed. • Original tags, labels, and brand packaging must be intact. • Products must have no unusual odors. • Amelie will assess item condition before approving exchanges. • A purchase receipt is required.
EXCHANGE FEES • Customers cover two-way shipping costs. • If exchanging for a higher-priced item, the price difference must be paid. • No refunds for the price difference when exchanging for a lower-priced item.
